Client Satisfaction

Client satisfaction analysis results as from 01.07.13 – 01.10.14

From 211 respondents.

2014 Client Satisfaction Survey Results bar chart

Questions asked:

  1. How would you rate the quality of service to you?
  2. Were you clearly advised at the outset what needed to be done?
  3. Were you told how long it might take?
  4. Were you informed of the cost?
  5. Were you given clear advice throughout?
  6. Were you kept fully informed throughout?
  7. How easy did you find it to make contact with us?
  8. Do you feel you received good value?
  9. Would you use us again?
  10. Would you recommend us?

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