Client satisfaction analysis results as from 01.07.13 – 01.10.14
From 211 respondents.
Questions asked:
- How would you rate the quality of service to you?
- Were you clearly advised at the outset what needed to be done?
- Were you told how long it might take?
- Were you informed of the cost?
- Were you given clear advice throughout?
- Were you kept fully informed throughout?
- How easy did you find it to make contact with us?
- Do you feel you received good value?
- Would you use us again?
- Would you recommend us?
